Field Service Technician; Mechanic ; Warner Robins

Job Details:

Job Location:

Warner Robins, GA
- Warner Robins, GA 31093, Empower Rental Group is hiring a Field Service Technician
- Heavy Equipment in Warner Robins, GA!

Are you an expert mechanic who thrives on independence and enjoys being the go-to problem solver? Empower Rental Group is looking for a self-motivated Field Service Technician for our Warner Robins, GA location to represent our company on job sites. We are a family of local equipment rental providers across the southeastern US that began with 3 locations and have expanded to over 36 locations since 2021, with the goal of making a difference in the equipment rental industry by doing everything differently.

• Weekly Pay
• Boot Reimbursement Program
• 401(k) with Company match
• Boot Reimbursement Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a "buy-up" option
• Voluntary life, Accident, and Long-Term disability benefits options
• Employee Assistance Program (EAP)
• Employer-paid STD benefit
• Paid Parental leave
• Paid time off and Holiday Pay
• Employee Referral Program
• Employee Sharing Program

As a Field Service Technician, you will operate with a high degree of autonomy, managing your schedule and making critical decisions in the field. If you’re ready to own your work and join a company that’s shaking up the industry, we want to talk to you!. You will be a vital link to our customers, ensuring their equipment runs flawlessly. You will work independently from a fully equipped service truck to maximize equipment uptime and deliver exceptional service.

• Be the Expert in the Field:
  
  Travel to customer job sites to perform urgent service calls, complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
• Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
• Complete complex repairs to the fleet.
• Completes repairs on company vehicles.
• Manage Your Mobile Workstation:
  
  Take pride in maintaining and stocking your company-provided service truck to ensure you are prepared for any challenge.
• Drive Fleet Reliability:
  
  Execute scheduled preventative maintenance (PMs) and routine inspections at customer locations to prevent issues before they start.
• Complete preventative maintenance such as changing filters, checking fluids, and filling tires.
• Complete inspections.
• Leverage Technology:
  
  Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
• Act as a Trusted Partner:
  
  Professionally communicate with customers on-site, provide updates, explain repairs, and train them on the proper use of equipment to ensure their success.
• Assist customers with loading and unloading fleet orders.
• Assist customers with questions/customer service as applicable.
• Support the Shop:
  
  When not in the field, you will assist the in-house team with more complex repairs and help mentor other technicians.
• May perform repairs on the small fleet.
• Complete standard repairs to the fleet.
• Assists other mechanics with tasks such as lifting or moving heavy objects.
• Completes any type of work with supervision.
• Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Maintains a safe work environment and is committed to adhering to all company and customer-site safety policies.
• Demonstrates behaviors aligned with the Company’s Core Values at all times.
• Performs other related duties as assigned.

• Over 5 years of…