Director of Firm Operations

Polygon IP is a growing, fully remote intellectual property law firm serving clients ranging from early-stage startups to Fortune 500 companies. The firm helps clients develop and manage patent and trademark portfolios, aligning intellectual property protection with their business objectives in the United States and internationally. Polygon IP is committed to responsive client service and an open, collaborative working environment where attorneys and staff work together to support clients and the firm’s continued growth.

Polygon IP is seeking a strategic leader for firm operational management. This position will be remote, and salary is DOE. The Director of Firm Operations leads Polygon IP's business and administrative functions, helping the Management Committee make informed decisions and ensuring those decisions are executed. The role combines strategic responsibility for operating priorities, financial oversight, people practices, and infrastructure with hands-on ownership of projects and recurring administration.

The Director directly manages the firm’s support staff while attorneys continue to assign and substantively supervise legal work. The position is intended to reduce routine business-management demands on partners, strengthen accountability, and support established legal workflows - not take over the practice of law or redesign processes that already work.

• Firm priorities and decision support. Develop annual and quarterly priorities with the Management Committee. Identify issues requiring Committee decisions and present options, risks, implications, and recommendations.

• Committee meetings and follow-through. Build agendas, prepare decision materials, and attend meetings. Record decisions, owners, and deadlines; follow up on commitments and surface delays or unresolved issues.

• Operating model and adviser recommendations. Recommend whether business needs are best addressed internally, through outsourcing, or through automation. Translate goals into practical, firm-specific proposals and plans.
• Recurring compliance oversight. Maintain the framework for recurring firm obligations, including State Bar registrations and malpractice insurance. Ensure responsibilities, renewal requirements, and necessary partner or adviser involvement are clear.

• Projects and vendor selection. Build and run project plans for approved operating changes, coordinating work across attorneys, staff, and outside providers. Research vendors, compare proposals or run requests for proposals, and coordinate selection and implementation.
• Compliance administration. Maintain the compliance calendar and coordinate filings, registrations, and insurance renewals. Delegate defined administrative tasks with clear instructions and review completed work.

• Financial planning and controls. Lead budgeting and forecasting with outside finance providers and the Management Committee. Develop financial controls and approval thresholds for Committee approval. Oversee financial controls for staff payroll and partner owner's draws; processing is assigned to People Operations below.
• Finance providers and revenue operations. Oversee finance model implementation, bookkeeping, and fractional Controller support planned for January 2027. Define billing and collections standards and expectations for finance-provider deliverables.

• Financial reporting and annual processes. Coordinate monthly close, review financial statements, and resolve discrepancies with…