Data Analyst

Base pay range

$45.50/hr - $49.08/hr

Job Title: Data Analyst 2

Job Type: Contract – (12 Months) - (potential for extension)

Salary Range: $45.50 - $49.08/ Hour on W2 Only

Schedule: Hybrid (On-site Tuesday–Thursday; Remote - Monday & Friday)

Work Schedule: Monday–Friday, 8:00 AM – 4:00 / 4:30 PM EST

Job Description:

Summary

The Data Analyst is responsible for supporting database systems, performing ETL development, conducting technical troubleshooting, and ensuring data‑driven processes operate effectively.

Key Responsibilities

• Collaborate with management, technical teams, and stakeholders to define data requirements and implementation strategies.
• Design and maintain database structures, including logical and physical models.
• Develop, automate, and optimize large‑scale ETL processes.
• Modify existing databases and support enhancements to database management systems.
• Test databases and applications, identify defects, and apply necessary fixes.
• Build and maintain dashboards, reports, and analytics supporting system performance.
• Document system workflows and data interactions across applications and services.
• Investigate system issues, assess end‑to‑end data flows, and provide root‑cause analysis.
• Develop tools, scripts, or desktop applications to automate repetitive tasks.
• Resolve escalated technical cases and collaborate cross‑functionally to improve customer or system performance.
• Prioritize work independently and complete tasks with minimal supervision.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field.
• 2–4 years of professional experience (open to candidates with strong 1‑year experience).
• Strong SQL experience (mandatory).
• Experience with database systems and data structures.
• Knowledge of ETL concepts and hands‑on ETL development.
• Proficiency with at least one scripting language (e.g., Python).
• Strong problem‑solving, analytical, and troubleshooting abilities.
• Excellent written and verbal communication skills.
• Ability to work effectively with cross‑functional partners.

Preferred Qualifications

• Experience with business intelligence tools such as Power BI or Tableau.
• Background in case management, ticketing systems, or technical support.
• Experience in data analytics, service delivery, or issue resolution.
• Familiarity with cloud or big‑data tools (e.g., Databricks, PySpark, ELK, APIs).
• Experience with system performance analysis or application workflow documentation.
• Exposure to continuous improvement methods (Lean, Six Sigma).

Role‑Specific Details

• Primary responsibility includes resolving advanced technical cases, data issues, or service‑impacting problems.
• Daily volume ranges from approximately 10–20 cases depending on complexity.
• Includes one week of structured training and one month of supported transition.
• Work requires strong attention to detail and independent execution.
• Written process documentation and peer collaboration support the role.
• Hybrid schedule (on‑site certain days, remote on others) depending on company policy.
• May require flexibility based on business needs.
• Potential for contract extension based on performance.

Interview Process

• Includes SQL‑based technical questions and scenario/problem‑solving discussions.
• Panel‑style interview with multiple team members.

This is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law.