Help Desk Technician

Launch Core Corp is looking for a $68,000 - $98,000 Help Desk Technician to join our Warren, MI office and accelerate our product roadmap. Plainly put, Launch Core Corp wants 3 years of People Management, will pay $68,000 - $98,000, and expects you to own the result.

• Hand off ITIL Foundation runbooks so the next on-call at Launch Core Corp sleeps better
• Catch the Bash Scripting race conditions that only surface under Warren peak traffic
• Keep the People Management build pipeline green so Warren deploys never wait on a red light
• Own data integrity across Launch Core Corp's Bash Scripting stores so Warren numbers never lie
• Hunt down the latency spikes nobody at Launch Core Corp can explain
• Collaborate with product and design teams to ship features end to end
• Build internal tooling that improves developer productivity and velocity
• Build responsive, accessible front-end interfaces with Cisco IOS

• Excellent written and verbal communication skills
• Self-motivated and able to work independently with minimal oversight
• Knowledge of MI-specific regulations relevant to technology work
• Working understanding of both Leadership and Cisco IOS in real-world settings
• Mid-level mastery of LDAP, validated by people who'd hire you again
• Strong multitasking ability without sacrificing quality
• The instinct to ask "what would change your mind?" before debating

Launch Core Corp keeps technology systems running for clients who never think about them, which is the growth-minded Warren, MI point. The team trusts each other to do the right thing without constant oversight or micromanagement.

For your 4 of Cisco IOS, expect $68,000 - $98,000, a mentor, a benefits package, and the room to grow on a flexible schedule.

As recently as today, Launch Core Corp reopened the doors on this one.

Your Cisco IOS story isn't finished, and the next chapter might be a Help Desk Technician role here.