Business Analyst Job Warren area,Michigan USA,Supply Chain/Logistics

Warren, Michigan Business Analyst #1053219

Job Description

The energy at our company is contagious. We're driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.
Bring your talent to our company - our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.

Single point of contact for assigned accounts, including daily interface with our subsidiaries, our North America Export Operations, Logistics, suppliers, subject matter experts and dealers/distributors in the export markets.
Liaison with Export Operations Managers on various order-to-delivery related issues.
The focus in this position is to assist in resolving current issues, providing solutions that benefit both us and customer, and to encourage and share best practices.
Primarily responsible for tracking all orders for export markets from Order-to-Delivery (OTD)
Inform and follow up with export customers on all order entry issues, order rejects, changes to orders like options, ship to and orders cancellations (if applicable).
Responsible for tracking and updating all MVBs (Manufacturing Validation Build) status on weekly basis.
Follow up with respective teams (logistics, finance, export product managers, MVB coordinators and markets) on any changes that affect the launch of products within export markets.
Highlight any issues to Export Operations Manager on a weekly basis.
Prepare manual invoices for MVBs (if needed).

Co‑coordinate with DF Young on logistics and financial transactions, including;

Generate, analyze and review weekly report on order issues with Export Operations Manager on

Follow up with offshore plants (SGMW, SGM etc...) on any issues that hamper the follow of events from their systems to our various systems for both MVBs and regular production orders.
Participate in monthly calls with markets on demand submission, logistics calls along with Export Operations Manager.
Create Order Work Bench (OWB) user ids for export dealers and co‑coordinate with teams to provide systems access (Vlogistics tool).
Coordinate with IT teams to resolve all export customers issues related to OWB delivery reporting.
Support logistics team on any queries on shipment by coordinating with port processors and DFY team.
Able to quickly learn and execute various ad hoc reports in our systems like VOMS, POMS, VTIMS, Vlogistics Tool etc...
Vacation coverage for team members on critical tasks.
Must be flexible, and adaptable in handling multiple tasks.
Solution‑orientated, collaborative, be able to find quick solutions individually and working with team members on critical issues.

Required Knowledge, Skills, and Competencies

High level of analytical and problem‑solving skills with a focus on identifying key issues and resolving root causes.
Demonstrate relationship‑building skills with the ability to interact with the customer via email and phone conversations.
Understand unique customer needs across various countries.
Ability to work independently and meet deadlines.
Proficient use of Microsoft Word, Excel and Power Point
Strong oral and written communication skills
Ability to manage multiple activities through various systems such as VOM / ORDER WORKBENCH, POMS,
VTIMS, BARS, V‑Logistics - DF Young, GMDID, Vin View (Freight Verify).
Export Operations Order Fulfillment team supports global logistics processes to ensure timely delivery of export vehicles.
This role works with the export manager…