Quality Control Laboratory Lead

Merit Manufacturing | Full-Time

At Merit Manufacturing, we bring personal-care products to life—and our people make it happen. Across Research & Development, Quality, Production, and Operations, our teams turn ideas into products customers can trust.

We take our work seriously and make room for fresh ideas, teamwork, and a little fun along the way. We’re constantly looking for better ways to solve problems, strengthen processes, and raise the bar.

As our Quality Control Lead
, you’ll have the opportunity to make a visible, measurable difference. Your expertise will help strengthen our quality systems, support our production teams, and improve how we work.

If you naturally spot what others miss, enjoy figuring out how things work, and take pride in getting the details right, we’d love to meet you.

You’re curious, analytical, and comfortable digging into detailed information. You ask thoughtful questions, weigh the facts, and turn technical challenges into practical solutions.

You stay close to the work—from reviewing records to following an investigation through corrective action. You bring the organization and self-discipline to manage competing priorities, deliver accurate results, and follow through to completion.

You understand that manufacturing moves quickly, and you know how to balance urgency with accuracy. When a quality concern needs attention, you speak up, explain your reasoning, and work with others to resolve it.

You’ll thrive here if you:

• Look beyond the obvious. Identify patterns, question inconsistencies, and consider potential risks before making decisions.
• Solve problems thoughtfully. Combine technical knowledge with creative thinking to improve processes and prevent recurring issues.
• Take ownership. Work independently, keep priorities organized, and follow details through without constant direction.
• Communicate with precision. Share clear findings, provide specific feedback, and explain the reasoning behind your recommendations.
• Build confidence in the work. Set clear expectations, delegate carefully when needed, and verify that results meet requirements.
• Collaborate across teams. Build productive working relationships while keeping quality standards at the center of your decisions.

Reporting to the Quality Manager / Head of Quality
, you’ll support quality-system administration, laboratory readiness, investigations, controlled documentation, and day-to-day QC coordination.

Your responsibilities will include:

• Maintain accurate, organized SOPs, GMP documentation, audit records, QC logs, and controlled quality documents.
• Support investigations, root-cause analysis, corrective actions, and timely communication of batch rejections.
• Partner with R&D on formula changes, recurring adjustments, and out-of-specification results.
• Coordinate laboratory equipment calibration and preventive maintenance, including required records and certificates.
• Coordinate monthly water testing with third-party laboratories.
• Support employee training on GMP, SOPs, operational processes, and compliance requirements.
• Maintain QC/QA supplies, batch folders, bulk product retains, and organized record storage.
• Assign and track form, logbook, change-control, and deviation identifiers.
• Identify opportunities to improve quality processes, strengthen documentation, and reduce manual work through automation.
• Coordinate with Production, R&D, QA, Warehouse, and Operations, providing department coverage as needed.

Required qualifications:

• Bachelor’s degree.
• One to two years of documentation experience, plus experience in a Quality Control, Quality Assurance, or Production environment.
• Knowledge of manufacturing…