Cashier, Retail
Listed on 2026-01-02
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Retail
Customer Service Rep, Retail Associate/ Customer Service
The Cashier role at The Home Depot provides customers with fast, friendly, accurate and safe service. Cashiers process Checkout and/or Return transactions and monitor the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
- Provide customers with fast, friendly, accurate and safe service.
- Process Checkout and/or Return transactions and monitor/maintain the Self-Checkout area.
- Proactively seek product knowledge to provide customers with information and identify selling opportunities.
- Follow all policies and procedures to minimize shrink.
- Assist in supervising, coaching and training of other Front End Associates; participate in training of new Cashiers and utilize all available tools to coach and develop other Cashiers.
- Head Cashier responsibilities include expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
- The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
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