Receptionist, Administrative​/Clerical

About the Role

Receptionist – Seasonal Client Service Professional at H&R Block.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs have been met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Previous experience in a fast‑paced, customer‑service environment.
• Ability to multi‑task and manage time effectively.
• Strong organizational and communication skills.
• Computer proficiency, including Microsoft Office.

• Sales/marketing experience.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Mineral Ridge, OH. Salary: $14.25‑$16.50 per hour.

Employment Type:

Full‑time (seasonal).