Assistant Store Manager

Position Overview:

The Assistant Store Manager will support the Store Manager by ensuring a positive customer and employee experience and driving sales and profitability for the location. The Assistant Manager plays a key leadership role in day-to-day operations, including overseeing staff, ensuring compliance with state and local cannabis regulations, driving sales, and enhancing customer satisfaction and brand loyalty.

• Monitor sales performance and identify opportunities to drive revenue
• Supervise the operation of the store and team members, task delegation, and scheduling of team members
• Ensure all transactions and operations comply with local, state, and company regulations
• Support all aspects of inventory management to ensure compliance with local, state, and company regulations, including but not limited to ensuring inventory movement is properly documented; conduct regular audits; support month/quarter/year-end inventory processes
• Monitor inventory levels and assist with receiving, tracking, and reconciling deliveries and lead inventory counts
• Investigate and resolve inventory discrepancies in a timely manner in collaboration with Store Manager
• Support all people leadership activities including, but not limited to, performance management, payroll & scheduling, recruiting & hiring, training & onboarding
• Lead by example in curating an exceptional customer experience, including performing guest transactions, and educating customers and employees on cannabis products, usage methods, and safety
• Manage and respond to escalated customer issues as needed
• Maintain knowledge of all computer and technology systems and software

• All applicants must be at least 21 years of age
• At least 1 year of retail management or supervisory experience
• Excellent communication and leadership skills with the ability to build and manage teams
• Detail oriented, organized, and able to multitask in a fast-paced environment
• Strong business acumen and understanding of how to measure success through KPIs and financial targets
• Experience and strong attention to detail in cash handling and POS operations
• Ability to work a flexible schedule including nights, weekends, and holidays