Assistant Manager

Posted Thursday, December 4, 2025 at 5:00 AM | Expires Monday, January 5, 2026 at 4:59 AM

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
• Responsible for maintaining a highly motivated team by assisting the store manager in hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results.
• Maintain professionalism and positive store morale.
• Responsible for assisting the store manager in the execution and performance of all store job responsibilities through key associates and/or own actions.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Provide feedback to the office, i.e. buyers, district managers and all other company officials.
• Achieve financial objectives by assisting the store manager in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identify current and future customer requirements by establishing rapport with actual as well as potential customers.
• Establish relationships and support local community groups consistent with company values.
• Solicit customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
• Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
• Verify merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
• Protect team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
• Assist store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Assist store manager in maintaining consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
• All other duties as assigned by store manager or company official.

• Excellent leadership and problem solving skills.
• Ability to manage with limited supervision.
• Good oral and written communication skills.
• Strong customer service orientation and team‑oriented mindset.
• Good management and organizational skills.
• Ability understand and interpret data presented in statistical or numerical form.
• Detail‑oriented and able to handle multiple tasks in a fast‑paced environment.
• Physical ability to stand for extended periods, move and handle boxes of merchandise and fixtures, climb ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
  
  Ability to work a flexible schedule including weekends, evenings, and holidays.

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.