Program Manager

Overview

Exciting Program Manager Opportunity – Warren, RI

Health Pro Heritage is seeking a passionate and experienced Program Manager to join our team in Warren, RI
, within a rewarding Senior Living setting.

• Full-Time, Leadership Opportunity with meaningful impact
• Supportive Senior Living environment focused on quality care
• Competitive benefits package, including:
  • Medical, dental, vision, and life insurance
  • 401(k)
  • Free access to CEU
    360 and continuing education opportunities
• Eligible for Program Manager Incentive Bonus
• Opportunity to lead, grow, and shape high-quality programs

• Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

At Health Pro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist‑led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

• Maintain a clinical caseload and ensure the delivery of high‑quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

• Investigate and resolve patient, staff, or service‑related issues, ensuring open communication and problem‑solving.
• Provide ongoing education and in‑service training to staff and community members.

• Maintain up‑to‑date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

• Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible.
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy.
• Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Problem‑Solving: Effective decision‑making and critical thinking skills to address…