Customer Support

Administrator Warrenpoint Area | 37.5 Hours per Week | Monday-Friday, 9:00am-5:00pm Ongoing Temporary Position with Potential to Become Permanent We are currently recruiting for aAdministrator to join a busy and dynamic team in the Warrenpoint area. This role is ideal for an organised individual who enjoys providing excellent customer service while supporting daily office operations. As a key point of contact for customers, contractors and internal departments, you will play an important role in coordinating activities, managing enquiries and ensuring a high standard of administrative support is maintained across the business.

Key Responsibilities Respond to incoming customer calls and enquiries in a professional and timely manner. Schedule appointments and coordinate workloads for field-based operatives and contractors. Maintain accurate records and update internal systems. Monitor active jobs and assist with resolving customer queries and service issues. Liaise with customers, contractors and internal teams to ensure smooth service delivery. Process documentation, quotations and general administrative tasks.

Prepare reports and support the monitoring of service levels and key performance indicators (KPIs). About You Previous experience in a customer service, customer support or administrative role. Strong communication and organisational skills. Excellent attention to detail and ability to prioritise a busy workload. Proficient in Microsoft Office and database systems.

Experience with in construction, maintenance, housing or property services is advantageous but not essential. Positive, proactive and customer-focused approach. What's on Offer? Ongoing temporary assignment with the opportunity to secure a permanent position. Monday-Friday working hours (9:00am-5:00pm). Supportive and collaborative team environment. Immediate start available. Excellent opportunity to gain experience within a well-established organisation and further develop your administrative career. Interested?

If you're an organised administrator with strong customer service skills and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today to find out more about this exciting opportunity.

Skills:

project coordination scheduling