Sales Associate

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The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. They are knowledgeable in each product area or department in the store, uphold policies, procedures, and standards listed in the visual manual, promote each sale and/or promotion, and serve as an ambassador of Hibbett I City Gear. The role creates a unique customer experience that helps acquire and retain long‑time customers while passionately delivering outstanding service and promoting merchandise.

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos.
• Assist in the daily operations of the store, including completing work lists, clean‑up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guided by the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

None.

• 0‑2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• A self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• A team‑player, passionate about outstanding customer service and selling merchandise.

Location:

Warrensburg, MO

Job Title:

Sales Associate | Department:
Operations | FLSA Status:
Non‑Exempt |

Reports To:

Store Manager

Hourly rate: $12.30 – $14.76