Tutor Module Information Technology; East

Position: Tutor Module 5: Information Technology (East)

Tutor Module 5:
Information Technology (East)

Join to apply for the Tutor Module 5:
Information Technology (East) role at Cuyahoga Community College
.

Department: Library

Location: Eastern Campus

Reports To: Program Manager, Assessment & Testing

Recruitment Type: External/Internal

Requisition : req
6600

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Schedule varies based on the needs of the department. Flexible schedule (days, evenings, weekends). Supervisor will work with selected candidate to set a schedule designed to support the demands of the department.

Job Description Summary

The Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals.

Topics Covered

To be effective in this role, tutors should have knowledge from courses such as:

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Other tutoring topics covered include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

Essential Functions

• Supports the department’s goal of providing students with supplemental academic support by:
• Provides one-on-one and small group tutoring support
• Provides subject‑specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class
• Provides direct assistance in the use of equipment and learning materials needed for student’s success
• Conducts “class visits” and assists with publicizing the College’s tutoring services
• Assists with the maintenance of accurate records in accordance with stated deadlines
• Completes all necessary paperwork accurately and according to stated deadlines
• Assists with the development and maintenance of departmental instructional materials
• Performs other duties as assigned

Qualifications

Required Qualifications

Education and Experience/Training: Education consistent with the department needs & minimum of associate’s degree in related field of study.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter
• Ability to explain concepts to others effectively
• Ability to multitask with varying levels of students and subject material
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed
• Ability to effectively communicate study strategies to ensure academic success
• Ability to work comfortably with people from diverse backgrounds
• Possess patience and positive attitudes in establishing an encouraging learning environment
• Ability to maintain a professional atmosphere through:
• Professional decorum and appearance
• Ethical and professional conduct
• Promptness
• Courtesy and tact
• Possess strong organizational and time‑management skills
• Possess excellent written, verbal, and interpersonal communication skills
• Ability to foster a team environment and work collaboratively
• Ability to work accurately with great attention to detail
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations
• Demonstrated basic proficiency with Microsoft Office Suite
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Possess sensitivity to appropriately respond to the needs of the community

Competencies Critical Competencies

• Service Focus
• Communications
• Quality of Work

Very Important Competencies

• Collaboration
• Time Utilization

Important Competencies

• Adaptability
• Continuous Improvement

Physical Demands / Working Conditions

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.…