Manager - Investor Reporting

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country.

• Ensure all reporting, remitting and reconciliations are completed as required by the various investor, agency and regulatory agreements and guidelines and that Greystone is in full compliance.
• Oversee and develop Investor Reporting staff members; train them on all facets of the job and monitor and report on their performance.
• Review and approve remittances and reporting (management, investor, agency, and regulatory) for assigned portfolios.
• Review and approve financial entries.
• Prevent fraud through adherence to system and process controls in addition to continually monitoring and reviewing such.
• Organize and implement new processes in the department to improve efficiency, accuracy and compliance.
• Ensure that procedures and training tools are on file and up to date.
• Facilitate and coordinate the accurate and timely pulling of support for agency, internal and corporate audits.
• Collaborate with other Servicing Managers and IT to upgrade the servicing system, auxiliary databases, Navision, Greystone’s Customer Service and Investor Portal, etc.
• Facilitate and oversee Investor Accounting’s role in the acquisitions and/or releases of servicing.
• Transfer foreclosures to the REO database.
• Maintain corporate disaster recovery plan.
• Ensure a WoW! customer service experience for all internal and external clients.
• Proactively communicate regularly with your manager in order to ensure that she is kept up to date and adequately informed to represent the team and to make sound decisions.
• Perform other miscellaneous duties as assigned.

• Minimum 10 years’ experience in finance, accounting, investor reporting.
• Bachelor’s degree in accounting, finance, or business administration.
• Experience with Microsoft Dynamics NAV or similar general ledger accounting package is preferred.
• Strong Microsoft Excel and Word proficiency.
• Experience in loan servicing is a plus.
• Strong organizational skills with a focus on meeting deadlines and attention to detail.
• Strong problem‑solving skills with ability to handle multiple tasks simultaneously.
• Self‑starter, dedicated, and professional.
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Ability to build and contribute to a team environment.

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build a work environment that empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.