Residential Direct Support Professional II

Position Overview:

The Direct Support Professional II (DSP II) is an advanced frontline position within Access Star Community Living Services (ACLS). DSP II staff are expected to demonstrate higher levels of competency, reliability, documentation accuracy, and independent judgment. This role builds upon the Direct Support Professional position and requires completion of ACLS’s Level II Advancement Training Packet, including phased training, competency validation, and supervisory sign-off.

Essential Duties and Responsibilities Personalized Care and Support:

Provide person-centered supports aligned with everyone’s ISP and identified goals.

Assist individuals with intellectual or developmental disabilities in activities of daily living, including personal hygiene, grooming, dressing, eating, and mobility.

Provide emotional support and companionship, fostering a positive and nurturing environment.

Administer medication as directed and maintain accurate medication records.

Implement behavioral, medical, dietary, and safety protocols consistently and without deviation.

Support medical appointments including preparation, transportation, and follow-up documentation.

Skill-Building and Empowerment:

Facilitate skill-building activities to promote independence and enhance life skills such as cooking, cleaning, money management, and communication.

Encourage individuals to participate in community integration activities, social outings, and recreational events.

Support individuals in pursuing their interests, hobbies, and personal goals, fostering a sense of empowerment and self-determination.

Advocate for the rights and preferences of individuals, ensuring they are treated with dignity, respect, and equality.

Documentation and Reporting:

Maintain accurate and detailed documentation of daily activities, progress notes, incident reports, and individual outcomes.

Complete required documentation in accordance with agency policies, regulatory standards, and funding requirements.

Communicate effectively with supervisors, healthcare professionals, and interdisciplinary team members to ensure continuity of care and service delivery.

Maintain confidentiality and proper handling of all records and protected information

Safety and Crisis Management:

Recognize, escalate, and assist with serious incident reporting within required timelines.

Monitor individuals for signs of distress, behavioral changes, or medical concerns, taking appropriate action to ensure their safety and well-being.

Implement crisis intervention techniques and de-escalation strategies as needed to address challenging behaviors or emergencies.

Maintain a safe and clean environment, identifying and addressing hazards or safety risks promptly.

Collaboration and Teamwork:

Model professionalism, documentation standards, and safety practices for DSP I staff.

Communicate effectively with supervisors, clinical staff, and leadership.

Collaborate with fellow DSPs, supervisors, case managers, and other stakeholders to develop and implement individualized support plans.

Participate in team meetings, training sessions, and professional development activities to enhance knowledge and skills.

Foster positive working relationships with individuals, families, guardians, and external service providers, promoting a holistic approach to care and support.

All other duties as assigned by the Executive Director or Designee Training and Advancement RequirementsDSP II status is earned and maintained through successful completion of ACLS’s Level II Advancement Training Packet, which includes:

Completion of Phase 1 (Days 1–30):
Foundation and observation

Completion of Phase 2 (Days 31–60):
Skill practice and shared responsibility

Completion of Phase 3 (Days 61–90):
Independent performance and…