HR Operations Coordinator

At XS Telecom, we do more than design and support technology—we connect people, businesses, and communities. With decades of industry expertise and partnerships with leaders like Cisco, Ortronics, Leviton, and Commscope, our certified engineers, IT consultants, and technicians deliver customized network and communications solutions built for today and tomorrow.

We’re proud to be part of Industria, a leading electrical provider serving mission critical, industrial, commercial, and government sectors. Backed by Industria’s end-to-end expertise—from strategy to maintenance—we deliver innovative, reliable solutions that help clients streamline operations, boost output, and power the systems that keep industries and communities moving forward.

The XS Telecom team is seeking an HR Operations Coordinator to join our growing team! The HR Operations Coordinator supports the day-to-day operations of the Human Resources department and plays an important role in creating positive, professional, and service-focused employee experience. This position assists with onboarding, employee records, benefits administration, compliance tracking, HR systems, employee communications, and general HR operational support.

• Coordinate pre-employment requirements, including background checks, drug testing, required forms, onboarding documents, and policy acknowledgments.
• Assist with new hire orientation preparation, communication, scheduling, and materials.
• Support remote onboarding processes, including electronic forms, virtual orientation support, system access follow-up, and new hire communication.
• Ensure new hire paperwork is completed accurately and submitted on time.
• Partner with hiring managers, payroll, safety, training, IT, and other departments to support a smooth onboarding experience.
• Help create a welcoming and organized experience for new employees.

• Maintain accurate employee records in HR systems and electronic personnel files.
• Process employee changes, including job title updates, department changes, supervisor changes, compensation updates, and employment status changes.
• Assist with employment verifications, employee letters, policy acknowledgments, HR forms, and general documentation.
• Prepare and maintain HR reports, spreadsheets, and tracking documents as needed.
• Ensure employee records are maintained in accordance with company policy and applicable legal requirements.

• Support benefits enrollment, eligibility updates, life event changes, and vendor follow-up.
• Maintain confidentiality when handling benefits, medical, and leave-related information.

• Assist with I-9 completion, audits, and compliance tracking.
• Support required training assignments, acknowledgments, certifications, and follow-up.
• Help ensure HR processes are completed consistently and in alignment with company policies.
• Escalate employee concerns, policy questions, or compliance issues to HR leadership when appropriate.
• Support a culture of safety, accountability, fairness, and consistency.

• Respond to routine HR questions or direct employees to the correct resource.
• Assist managers with HR forms, process questions, employee updates, and follow-up items.
• Maintain a respectful, neutral, and solutions-focused approach when handling employee matters.
• Support employee engagement initiatives, recognition efforts, company communications, and HR events as needed.
• Help reinforce company expectations, professionalism, and positive workplace culture through daily interactions.

• Enter, update, and maintain employee information in HRIS and other HR platforms.
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