Retail Sales Specialist

Retail Sales Specialist

Staples – Gainesville, VA

Salary: $80,000–$110,000

Retail Sales Specialists provide exceptional customer service helping customers find a total solution both in‑store and through the kiosk. You will be part of a fun, team‑oriented retail culture, collaborating and listening to customer needs. Hiring immediately and training provided.

• Flexible part‑time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• Many other benefits
• Compensation based on qualifications and experience

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, non‑confrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.