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Claims Adjuster – Automotive​/RV

Job in Warrenville, DuPage County, Illinois, 60555, USA
Listing for: The Reynolds and Reynolds Company
Full Time position
Listed on 2025-12-01
Job specializations:
  • Automotive
Job Description & How to Apply Below

Position description:

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster – Automotive/RV for our growing team at our office in Naperville, IL. In this role you will be responsible for investigating, evaluating and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability. You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues.

Responsibilities will include, but are not limited to:

  • Answering inbound calls
  • Providing information about claim processing and explaining the different levels of contract coverage and terms
  • Accurately establishing, reviewing and authorizing claims
  • Entering claim and contract information into the AGWS’ system
  • Training:
    On the job

    Requirements:

    • High school diploma
    • 2+ years of experience adjusting automobile or Recreational Vehicle mechanical claims
    • 2+ years of experience as an (automotive) mechanic within a service department, dealership, or independent shop
    • Must be able to work effectively under pressure in a fast-paced environment
    • ASE / RVIA certifications a plus
    • Strong communication skills
    • Strong organizational and multi-tasking skills
    • Bilingual in English/Spanish preferred

    Benefits:
    We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Professional development and training
  • Promotion from within
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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