Select Business Account Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Job Summary

The Account Manager is responsible for account support at the direction of the senior team members. The Account Manager provides customer service by handling the day‑to‑day operations of clients' insurance need and works to support delivery proper insurance and risk management services for clients.

The Ideal Candidate

• You have strong critical thinking skills and focus on accuracy
• You enjoy supporting a team and have strong customer service skills
• You have great communication skills (verbal & written)

If this sounds like you, we invite you to keep reading and apply!

Essential Duties and Responsibilities

Please note that the duties below can vary based on the workflow of your local office.

• Maintains accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
• Assists in the development of strong business relationships with appropriate insurance carrier personnel.
• Recognizes and satisfies carrier goals and objectives to enhance business relationships.

• Maintains files with proper records according to company procedures. Follows company procedures in order to achieve positive audit results.
• Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.
• Reviews all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
• Reviews accounts receivable report for all assigned accounts to support client retention.

• Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; reviews quotes for gaps and assists with inquiries from the carrier.
• Attend training and seek self‑directed learning to continue education in industry and technical knowledge.

• 2-5 years of related experience and/or training preferred
• Property and Casualty License
• Working knowledge of available commercial lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in‑person interaction
• Problem‑solving skills; strong written and verbal communication skills
• Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems
• Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and…