Improvement Leader

The Performance Improvement Leader I reflects the mission, vision, and values of Northwestern Memorial Health Care, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This role is responsible for leading process improvement and project management efforts at Northwestern Memorial Health Care. PILs support project teams in achieving health system, regional and local priorities that advance the implementation of the strategy for Northwestern Medicine. PILs use meeting facilitation, data analysis, change management, project planning and other skills in advancing these efforts.

• Act as a change agent in leading project teams at NMHC.
• Apply NMHC project management, process improvement and change management methodologies.
• Apply analytical skills, tools and techniques to improvement efforts.
• Identify, develop and implement key process and outcome measures.
• Collaborate with other system functions as required on projects (e.g., IT, Quality, Analytics, Patient Experience, etc.).
• Coach leaders on the application of improvement methods and/or general performance best practices.
• Participate in system-wide training efforts on improvement methods.

• Bachelor’s Degree
• 1-3 years of project management/performance improvement related experience
• Analytical skills
• Facilitation / presentation skills
• High level of energy and enthusiasm
• Proven software competencies (MS Office Suite, and project management applications)
• Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment

• MBA/MHA
• Experience with Mini-Tab, Matlab, Statistical Software

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.