Surgery Scheduler-Gastroenterology

Surgery Scheduler – Gastroenterology position at Duly Health and Care

Warrenville, IL (Travel Required)

Full-Time, Monday–Friday 8:00 am–4:30 pm

• Comprehensive medical, dental, and vision benefits with 100% coverage (after deductible) when using a Duly provider.
• Employer‑provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• Up to 12 weeks paid parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members upon meeting eligibility requirements.

• Greet patients in person or over the phone in a friendly manner.
• Develop and maintain effective relationships with internal physicians and scheduling staff at facilities.
• Verify patient personal and insurance information and coordinate pre‑op testing per insurance requirements.
• Serve as the single point of contact for internal staff and external inquiries regarding scheduled procedures.
• Schedule or reschedule pre‑op labs or other testing prior to procedures and surgeries if needed.
• Contact patients to confirm procedures/surgeries.
• Explain and verify proper preparation instructions with patients, routing to nurse if appropriate.
• Prepare all essential paperwork for referral coordinators and facilities.
• Verify daily doctor schedules, print and distribute to appropriate personnel.
• Maintain strict patient confidentiality.
• Collaborate with billing staff to ensure proper charging of procedures.
• Cover or fill in for co‑workers as needed.
• Track case volume and direct cases to facilities per management direction.

• Knowledge of medical terminology and verbal/ written communication.
• Experience with CPT and ICD‑9 coding.
• Familiarity with referral processes.
• Ability to learn new computer programs quickly.
• Professional demeanor toward customers, physicians, and co‑workers.
• Strong multitasking, prioritization, time‑management skills.
• High school diploma or GED required.
• Minimum of 2 years of prior surgery scheduling, telephone, computer, and customer service experience.

Base pay range of $16.30–$24.50 per hour, determined by skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Not Applicable

Full‑time

Health Care Provider

Hospitals and Health Care