Applications Analyst II - Hospital Billing​/Claims

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Job Description # Applications Analyst II - Hospital Billing/Claims
* Position:
Applications Analyst II - Hospital Billing/Claims

* Location:

Warrenville, IL or Skokie, IL or Arlington Heights, IL
* Full Time

* Hours:

Monday-Friday, 8:00AM - 4:30PM
* Hybrid Position
* Some local travel to other corporate locations may be required.
* Under general supervision, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels.
* Designs and documents application changes and new features or defects in application area assigned.
* Reviews and responds to customer requests and participates in customer meetings.
* Occasionally leads customer meetings.
* Contributes to application and workflow process improvements.
* Solves complex problems. Takes a new perspective using existing solutions. Analyzes possible solutions using standard procedures.
* Builds knowledge of the organization, processes and customers.
* Maintain all assigned applications and version levels.
* May provide application support to other teams.
* Develops and executes test plans according to standards.
* Completes necessary internal reporting and reports status to management.
* Completes any other applicable requests from management.
* Ability to work a varied schedule, on-call hours, and hours as required during crisis situations.
* Develops and executes application projects and project plans according to standards.
* Adheres to all department standard operating procedures and customer service principles.
* Performs other duties as assigned.

* Education:

Associate degree with 1 year previous experience in IT or relevant user experience OR
* Minimum of three (3) years of relevant IT experience or relevant user experience.

* Experience:

Two (2) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries.
* Unique or Preferred

Skills:

* Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.
* Must be able to work independently and in a team setting, possess good verbal, written & customer service skills.
* Advanced knowledge of procedures, utilities, and operating systems.
* Uses logic and methods to problem solve.
* Utilizes effective analytical and troubleshooting skills with minimum to moderate assistance.
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