IT Communications Specialist

Join to apply for the IT Communications Specialist role at Endeavor Health

$26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: IT Communications Specialist
• Location:
  
  4201 Winfield Rd, Warrenville, IL
• Full Time/Part Time:
  Full Time
• Hours:
  
  Monday-Friday 8am-4:30pm
• Hybrid

As an IT Communications Specialist, you will be responsible for executing the comprehensive IT Operations Communication Plans. The IT Communications Specialist is responsible for supporting IT Operations communications practices, principles, and procedures for verbal, written, and visual presentations and digital content. Delivery vehicles include virtual/in‑person sessions, formal communications, and commitment events. The IT Communications Specialist will support the planning, assessment, and execution of enterprise and project communications.

Supports the partnership with operations, subject matter experts, and project teams to ensure communications are accurate and reflect the project's needs. IT Operations Communications is intended to be messages and tools that support the IT strategic and project objectives. Additionally, the IT Communications Specialist is responsible for promoting the consistent use of available communication tools, techniques, workflows, and platforms.

• Clear understanding of project goals, objectives and expectations
• Content collection in a dynamic environment
• Active monitoring of communication feedback mechanisms
• Information cascading to all stakeholders
• Realistic expectations of IT operations initiatives
• Enthusiasm for and commitment to IT Operations initiatives
• Leadership visibility throughout the project
• Communication of program activities and successes
• Collaboration with team members in the communications process
• Change and buy‑in through effective communications

• Supporting the maintenance of the Communication Plan in collaboration with the Communications Specialist III and IT Organizational Change and Communications Manager
• Supporting project leadership meetings
• Ensuring scheduled communications are developed and delivered on time
• Analyzing and incorporating feedback
• Monitoring the Communication Plan effectiveness
• Coordinating with team members who may be tasked with assisting with communication and events, such as:
• Preparing communication materials including portions of the newsletter, slide decks, FAQs, and glossary terms
• Conducting interviews and other one‑on‑one communications
• Coordinating and/or facilitating project events
• Gathering feedback (informally and with tools)
• Collecting information/data for use in developing content

• Bachelor's Degree Required
• Master's Degree or Equivalent Experience preferred
• 3+ years in a communications or marketing role with an IT focus in a healthcare setting or related industry and experience with IT/operations setting
• Experience in IT Service Management with focus in project or change management
• Experience working with client software, systems, applications, and network products and partnering with Enterprise Communications in a fast‑paced environment
• Experience working with a highly matrixed, geographically dispersed team
• 5+ years of experience in a communications or marketing role with an IT focus in a healthcare setting or related industry
• Ability to coordinate 50% of communications requests with assistance from senior staff and consult on complex issues
• Strong verbal, written, and presentation communication skills essential
• Flexibility and adaptability to change in workload, responsibilities, and scheduling requirements
• Effective team collaboration and interpersonal skills
• Solid understanding of information processing fundamentals and best practices
• Ability to manage complex projects efficiently
• Strong domain knowledge and people skills
• Plan, lead and implement initiatives
• Personal and ethical accountability
• Solution oriented problem‑solving with curiosity and innovation
• Competent project management skills
• Competency in communications applications: MS Office Suite, Office, Canva, Adobe Illustrator

• Career Pathways to Promote Professional Growth Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities