Estimator - Account Manager

Account Manager / Estimator (Security Technology)

• Location: Warrenville, IL (In Person)
• Job Type: Full-Time
• Schedule: Monday-Friday | 8:00 AM - 4:00 PM
• Date Posted: April 13, 2026
• Pay: $18.00 - $22.00 per hour + bonuses

We're looking for someone who wants more than a job - someone who wants to help clients, solve real problems, and grow with atight-knit team that takes pride in doing things the right way.

The Account Manager / Estimator plays a key role in helping customers move from initial conversation to completed project and ongoing success. This position combines relationship-building, estimating, system design, internal coordination, and customer support follow-through. You'll work closely with clients and installation teams to deliver a smooth experience from quote to completion.

This is an ideal opportunity for someone with experience in account management, estimating, inside sales, or related client-facing roles who is comfortable with technology and excited to grow into higher-level technical sales, project management, or leadership.

• Build accurate quotes and system designs for CCTV and access control projects.
• Guide clients from the first conversation through installation and beyond.
• Follow up on estimates and help convert opportunities into long-term clients.
• Coordinate with installation teams to support smooth project execution.
• Train customers on Platinum CCTV software and ensure long-term satisfaction.
• Act as a bridge between customers and technical support to solve challenges quickly.
• Create a red carpet customer experience from start to finish.
• Help strengthen long-term customer relationships through responsiveness, clarity, and follow-through.

• Experience in account management, estimating, inside sales, or a similar customer-facing role.
• Strong communication skills and confidence leading client conversations.
• Detail-oriented and highly organized across multiple projects and priorities.
• Comfort with technology and learning technical products and systems.
• Strong problem-solving ability with a sense of ownership and follow-through.
• A customer-focused mindset and a genuine interest in team success.
• Ability to work on-site in Warrenville, IL.

• Experience with CCTV, access control, low-voltage systems, or construction-related estimating.
• Background in technical support, solution selling, or client retention.
• Interest in system design and technical problem-solving.
• Ability to balance relationship management with detail-driven project coordination.

• You're not just quoting jobs - you're designing solutions customers rely on every day.
• You'll help create long-term relationships with clients who stay with us for years.
• You'll work with advanced security systems that go far beyond typical industry norms.
• You'll join a close-knit team that values accountability, curiosity, and doing things right.
• You'll have a real path to growth into technical sales, project management, or leadership.

We invest in people who want to grow. In this role, you'll gain hands-on experience in system design, technical problem-solving,client strategy, retention, and high-value solution selling. For someone driven and engaged, this role can evolve quickly.

• Health insurance.
• Vision insurance.
• 401(k) with matching.
• Paid time off.
• Paid holidays.
• Performance-based bonuses.
• Supportive team environment with real growth potential.

$18.00 - $22.00 per hour plus performance-based bonuses

This role is a strong fit for someone who takes pride in doing things right, enjoys solving real problems for real people,wants to grow instead of just clocking in and out, and brings energy, curiosity, and accountability each day.

Platinum CCTV, Inc. is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.