PSTN & Broadband Line Audit

Location: Woolston

Work Specification:

PSTN&Broadband Line Audit (Contractor) 1.Purpose ThepurposeofthisengagementistoundertakeacomprehensiveauditofallPSTNandbroadbandlinesacross Lincolnshire County Council (LCC) to:
Validatewhethereachlineisstillrequired Identifyownershipandaccountability Confirm supplier/provider details Produceaclear,evidencedrecommendationforretentionorcessation Theauditwillsupportcostreduction,service optimisation,andgovernancecompliance. 2.1

Asset Identification Compilea complete inventory of: PSTNlines Broadband circuits(includingDSL,FTTC,FTTP,leased lines) Reconciledatafrom:
Existingsupplierinvoices Internal records/CMDB(where available) Localsitevalidationwhererequired 2.2

Data Capture(Per Line) Foreachidentifiedline,thecontractormustcapture:
Line reference/circuitID Physic allocation/site Business use(if identifiable) Associated service/system(ifknown) Service owner(namedindividualorrole) Site contact/suite contact Supplier/provider Contract status(ifknown) Cost(where available) 2.3

Validation of Requirement Foreachline:
Engagewithserviceowners/sitecontactstoconfirm:
Whetherthelineisstillrequired Whethertheservicecanberationalised,migrated,orceased Document:
Confirmedrequiredlines Lineswithnoidentifiableowner Linesconfirmedasredundant
3.Outputs&Deliverables Thecontractorshallproducethefollowing: 3.1

Master Audit Register  Astructureddataset(Exceloragreedformat) containing:
Fulllistofalllinesidentified Allcapturedattributes(asoutlinedabove) Status classification:
Keep Cease Under Review/Unknown 3.2

Audit Findings Report  Awrittenreportincluding:
Summaryoftotallinesidentified Breakdownbystatus(Keep/Cease/Unconfirmed) Keyrisksandissues(e.g.orphaned lines,duplicate services) Opportunitiesforcostsavings Recommendationsforrationalisation 3.3

Cessation Schedule Prioritisedlistoflinesrecommendedforcease Groupedby:
Supplier Site Serviceimpactrisk
4.Audit Trail&Evidence Requirements Thecontractormustmaintaina robustandauditableevidencebase ,including:
Recordofallcommunicationswithserviceowners Decisionlogsforeachline(retainvscease) Supportingevidencefordecisions(email confirmations,system checks,etc.) Version-controlledauditdataset ThisalignstoLCCexpectationsforaudittransparency,traceability,and governance,including:
Fullauditlogs Evidencechainfordecisions Clearownershipandchangetracking
5.MethodologyPSTN&Broadband Line Audit  Thecontractorshalladoptastructuredauditapproach,including:
Datadiscoveryandreconciliation Stakeholderengagement Validationandchallengeofexistingrecords Evidence-baseddecisionmaking Iterativerefinementoftheauditdataset Auditactivitiesmustbeclearlydocumentedandrepeatable,withdefinedroles,deliverables,andevidencerequirements
6.Duration and Timeline Total duration: 3months Indicative phases:
Phase1:

Discovery&data collection Phase2:

Validation&stakeholder engagement Phase3:

Final classification,reporting,and recommendations
7.Additional Requirement?

Soft Cease Activity  Wheresufficienttimeremainswithintheengagement:
Thecontractorshall:
Initiate softceaserequests withsuppliersforlinesconfirmedasredundant Trackstatusofceaserequests Reportprogressandanyconstraints(e.g.contract lock-in,dependencies) Allceaseactionsmust:
BeapprovedbyLCCpriortosubmission Maintainafullaudittrailofapprovalsandcommunications
8.Governance&Reporting WeeklyprogressupdatestoLCClead Regularreportingincluding:
Progressagainsttotallines Issuesrequiringescalation Emergingsavingsopportunities Finalpresentationoffindingsandrecommendations
9.Rolesand Responsibilities ContractorPSTN&Broadband Line Audit  Deliverallauditactivities Maintainauditrecordsandevidence Engage stakeholders Producealloutputsandreports LCCPSTN&Broadband Line Audit  Provideaccesstoavailabledatasources Facilitateintroductionstoserviceowners/site contacts Approveceaserecommendations 10.Success

CriteriaPSTN&Broadband Line Audit  Theengagementwillbedeemedsuccessfulwhere: A completeandvalidatedinventory oflinesexists Eachlinehas:
Aconfirmedstatus(keep/cease/unknown) Identified ownership(where possible) A clearlistoflinestobeceased isagreed A full audittrail is maintained Opportunitiesforcostsavingsareclearlyevidenced