Administration Assistant

Key Responsibilities

Manage purchase and sales orders with a high level of accuracy and attention to detail

Coordinate deliveries and stock movements, liaising with Transport teams and Cold stores

Raise invoices promptly and complete month-end processing to strict deadlines

Process credit notes accurately and efficiently

Credit Control, including sending statements and chasing overdue invoices.

Communicate proactively via phone and email to resolve queries and prevent delays

Provide organised operational and administrative support to the Managing Director

Identify opportunities to improve operational and administrative processes

Manage shared mailboxes and ensure timely, professional responses

Provide general business, sales, and operational support as required

Skills & Attributes

Highly organised with exceptional attention to detail

Strong problem-solving skills and the ability to work calmly under pressure

Confident and professional communicator, particularly on the phone

Strong written communication and attention to detail.

Able to manage multiple priorities in a fast-paced environment

Proficient in Microsoft Office (Excel, Word, Teams, Outlook) with good numerical skills.

Minimum of 12 month's experience in an administrative, operations, or support role

Tenacious and resilient individual and team player who is capable of building strong relationships with customers and suppliers.

Reliable team player with a proactive, positive, and "can-do" attitude

Full UK Driving Licence