Business Administrator Apprentice

Location: Risley

DENNIS EAGLE LIMITED

Warrington (WA1 4RZ
)

Summary

As a Business Administration Apprentice, you’ll support the Service Centre team with workshop and general office administration. You’ll be working towards the Business Administration Level 3 standard.

Annual wage

£15,704 a year

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator

Hours

Monday - Friday between 8am - 4:30pm.

40 hours a week

Duration

21 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

By the end of the apprenticeship, you’ll be able to:

* Collate and manage Technicians' documentation within agreed timescales.

* Type and upload Technicians' reports into the system.

* Finalise parts used and hours charged on jobs.

* Update Technicians' daily hours in the database.

* Review and process service invoices.

* Maintain WIP at a reasonable level and update KPI details.

* Close completed jobs and file documents accordingly.

* Support coordination of service and workshop engineers.

* Assist the Centre Administration Team in daily operations and during absences.

* Ensure the office is organised, professional, and operates within company guidelines.

Complete Exams and Assignments:

* Ensure all assignment work is completed in a timely manner to a high standard.

* Request support, if necessary, from the Line Manager, Mentor or College Training Advisor in good time.

Self-development:

* Be proactive in seeking out development opportunities both in personal time and during time in college and work.

Where you’ll work

Unit 50, Melford Court, Hardwick Grange, Woolston, Warrington, WA1 4RZ

Check your travel to work

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Business Administration Level 3.

End Point Assessment.

Work Based Training.

Requirements

Essential qualifications

GCSE English (Grade 9-4 (A*-C)) essential

GCSE Mathematics (Grade 9-4 (A*-C)) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills

IT skills

Attention to detail

Customer care skills

Team working

Accurate Record Maintenance

Follow Instructions Carefully

High Standards of Work

Previous Microsoft Use

Other requirements

Experience:

* Work experience in a customer service environment.

* Previous teamwork experience.

Education /

Qualifications:

* GCSE or equivalent in Maths and English at level 4 or above.

Job-related skills & abilities:

* Can follow instructions carefully and maintain records accurately.

* Ability to communicate with others effectively, across all levels of the organisation.

* Completes tasks to a high standard.

* Good IT Skills.

* Previous Microsoft Office Knowledge.

Other requirements:

Ability to fulfil hours of training and work.

Willing and able to complete work in personal time.

Willingness to learn and take ownership of tasks.

About this company

Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts.

Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest after sales and support structure in the industry. Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base…