Homeownership Assistant

5 days per week, 7 hours per day 2 days in the office, 3 days home‑based

Willingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car required

Ideal start date: 26th May, subject to compliance - Happy to interview ASAP via Teams Your new company
You'll be joining a respected North West housing provider with a strong track record in delivering high‑quality home ownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
Your new role
You'll provide essential support to the Home ownership team while a colleague is on secondment and sick leave cover (minimum 3‑month contract, with potential extension). Key duties include:

Home ownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
Customer contact - mostly inbound calls with some outbound follow‑ups for repairs, sales and general queries
Minute‑taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull
Data & systems - updating records, logging actions, tracking cases, maintaining accurate information
General admin - inbox management, document handling, scheduling, supporting officers with day‑to‑day tasks

What you'll need to succeed

Experience in home ownership, leasehold, housing admin or similar
Ideally previous experience with housing systems or processes such as Orchard
Strong organisation, accuracy and case‑tracking skills

What you'll get in return

Hybrid working with 3 days from home
Mileage for travel to resident visits
Weekly pay (PAYE or Umbrella)
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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