Order Processing Administrator

Order Processing Administrator

Location:

Hybrid

We are looking for an Order Processing Administrator to join our team.

As an Order Processing Administrator, you will work closely with Datel’s Suppliers, Sales Teams and Project Management Teams to ensure orders are processed and managed in line with Datel’s standards.

In this role, you will be responsible for managing the end‑to‑end flow of customer and supplier orders with care, accuracy and professionalism.

• Manage customer purchase orders and sales orders accurately and efficiently, ensuring all information is correctly recorded within our CRM and finance systems.
• Oversee sales and purchase invoicing, working collaboratively with sales, project management and finance teams to resolve queries or discrepancies.
• Raise supplier purchase orders and authorise supplier purchase invoices, maintaining accuracy and attention to detail.
• Advise and guide both internal and external stakeholders on order management processes, ensuring consistency, compliance and clarity.
• Maintain order flow during fast paced periods such as month end, quarter end and year end to keep operations running smoothly.

• 3‑5 years’ experience in order management or a closely related role, with a proven ability to work accurately and confidently in a high volume environment.
• Experience with in a similar industry is an advantage, though not essential.
• Comfortable using CRM systems and finance platforms, with Sage knowledge considered beneficial.
• Strong proficiency in Microsoft Office, particularly Excel, Word and Outlook, is essential.
• Excellent communication skills and confidence to work effectively with both internal colleagues and external stakeholders.
• Detail‑oriented, well organised, able to prioritise effectively under time pressure, with problem‑solving mindset and a genuine customer‑first approach.
• Ability to work independently when required and collaboratively as part of a wider team, either remotely or in the office.
• Handle information with care, confidentiality and accountability for delivering high quality work.

All offers of employment with Datel are subject to a Right to Work Check.

Datel is a successful and growing technology and services business that values flexibility, growth and high quality work. We offer remote and office based working, meaningful role opportunities and a supportive team culture.

• Flexible remote and office based working.
• Opportunity to play a meaningful role in how Datel delivers for its customers.
• Supportive Order Processing team that values ownership, judgement and skill development.
• A workplace that promotes accountability, courage, trust and growth.

• Competitive salaries, salary‑sacrifice pension scheme, life cover, shopping discounts and a health cash plan.
• BUPA private health care with access to GPs and 24‑hour health advice line.
• Reimbursement for optical and dental treatments.
• Employee assistance programme and online wellbeing centre.
• 25 days of holiday (increasing with service) plus bank holidays, with ability to buy and carry forward leave.
• Milestone rewards: cash bonuses for significant milestones.
• Electric car scheme.
• Regular social events: summer social, Christmas party, team celebrations.
• Cross‑team charitable activities (Sage Foundation) fully funded opportunities.

While specialist roles may include a few extra steps, here’s what you can typically expect when you apply for a role with us.

If you are considering your next move and how to develop your career further, we’d love to hear from you. Apply now.

"If you have any questions about this role or what it’s like to work at Datel, we are on hand to answer your queries. We can talk you through the culture, the role, the package and benefits and what to expect from the recruitment process. Just get in touch."

Ben Smith, People Success Manager