Utilities Scheduler

Utilities Scheduler

Department: United Utilities

Employment Type: Permanent - Full Time

Location: Lingley Mere, Warrington

Reporting To: Olivia Weatherby

Compensation: £29,741 / year

As a Scheduler, you will be responsible for effectively planning and coordinating the Company’s work through communication with internal and external customers, as well as the management of the business and client database systems.

• Take ownership of the work streams, coordinating the work from receipt, through to job completion
• Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Ensure that the highest level of service is achieved to both external and internal customers service departments, by providing excellent customer satisfaction every time
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures
• Communicate with operational teams to ensure they are attending the volume of work in schedules and alerting operational managers of any issue

• Previous experience in an administrative role
• Proficient IT skills in Microsoft Office
• Ability to prioritise workload and work to tight deadlines
• Exceptional attention to detail

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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