Community Secretary​/Administrator

Position: Community Secretary / Administrator
Job Title:

Community Secretary / Administrator

Location:

Child Development Centre, Sandy Lane, Warrington

Hours:

37.5 hours per week –Monday – Friday 9.00am – 5.00pm

Trust

Location:

North Cheshire and Mersey FT

Role type:
Temporary for 2 months with possibility of extension

Reference: 90261

Role details

Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service;

Duties to include but not limited to:

* Provide a front line service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. These enquiries may require the job holder to have extensive knowledge of the clinical services they support. Liaising with internal services and partner agencies when necessary.

* Be responsible for maintaining, developing and managing all aspects of secretarial support clinically and/or administratively;

* The management of the patient booking system to include building of clinic sessions, management of waiting lists and breaches, data cleansing;

* Ensure that appropriate levels of identified stock and lower level clinical equipment are requisitioned on the Purchase Ordering system;

* Deal with all internal/external mail and redistribution to relevant department;

* Maintain an effective photocopying, filing and archiving system including records management in line with Trust policy

* Copy type/audio type medical reports which will contain medical/clinical terminology and general correspondence as indicated;

* Manage/ book clinic and meeting rooms within the premises and keep room availability updated as appropriate;

* Communicate verbally and in writing with multi agency services regarding information which may be sensitive and possibly highly distressing which might be of a legal nature

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

 1. An in depth understanding of the roles and responsibilities involved in working within the NHS

 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Experience of using Microsoft Word and other Microsoft packages to include external databases and system packages.

* Experience of working in a pressured environment.

* Excellent typing skills

* Excellent telephone manner and excellent customer service skills.

* Excellent English grammar and written communication.

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or…