ND Pathway Administrator

Go back North Cheshire and Mersey NHS Foundation Trust (BCH)

The closing date is 29 October 2026

Please note this post is internal to North Cheshire and Mersey employees

This B3 Administrator role is anew position within the Neurodevelopmental Pathway Team, Warrington Specialist Childrens Services. We are a small, butvery busy team and are looking for somebody with excellent administration and communication skills. You will be proficient in the use of Microsoft Office, a good team player and flexible in your approach to your work. Due to the natureof our patients needs, it is paramount that you are sympathetic and understanding when communicating with their families.

Preferably, you will have experience ofworking in a medical environment or have proven transferable skills for this position. There may be times when youwill be required to travel across the trust, therefore, you will need to be able to travel independently to meet the Services needs. This is an exciting position, and we encourage you to apply if you feel you have the experience and skills for thisrole.

You will work closely with the community paediatricians administration team as well as clinicians. Your priority will be registering patients onto our database (System One) and communicating outcomes back to parents after triage. You will respond to email enquiries via the teams inbox. A keen eye for detail is important for this post and data protection is a must at all times. You must be able to demonstrate your knowledge of GDPR.

Another element of this position will be supporting the ND Pathway Speech and Language Therapists, including booking appointments, scanning and general administration tasks.

Flexible working will be considered for all roles.

North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.

Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).

They underpin everything we do and everything we aspire to be as an organisation.

Our mission

We will be exceptional for our patients, our communities and each other

Our vision

We will be a great organisation providing excellent healthcare and opportunities to work and learn

Our values

• Kind:
  We are caring, supportive and respectful to everyone
• Open:
  We are honest, transparent and open to new ways of working
• Fair:
  We listen, value our differences and are inclusive to all
• One team:
  We work well together and with our communities

• To provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service;
• To provide a customer focused service to the users of the clinics to incorporate the co-ordination of appointments and workload management for the clinics liaising with all staff;
• To provide relief cover at other locations as requested.

Full Job Description attached.

• If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.

• 4 GCSEs at grade C or above to include Maths and English or Key Skills equivalents.
• NVQ 3 in Business Administration or Customer Care
• RSA Level III in typing or equivalent.

• Good working…