Aftermarket Sales Advisor

Aftermarket Sales Advisor

Location:

Warrington  Salary:  From £28,000 per year  Job Type:  Permanent, Full-time
Swift Temps are recruiting for an experienced Aftermarket Sales Advisor to join a busy automotive operation in Warrington.
This is a varied role where you'll be responsible for managing the customer journey from vehicle arrival through to completion, working closely with customers, technicians and the wider workshop team to keep repairs moving and ensure work is completed accurately and on time.

The Role
You'll be responsible for:
Acting as the main point of contact for key fleet customers and vehicle operators
Managing vehicles through the repair process from arrival to completion
Coordinating with technicians, bodyshop and repair teams to meet agreed SLAs
Managing live repair statuses, job cards, parts and costs
Using automotive systems such as 1link, Keyloop or Dragon 2000
Reviewing vehicle inspections and preparing accurate repair estimates
Obtaining customer authorisation for additional work
Monitoring repair costs and supporting the invoicing process
Identifying additional mechanical, bodywork, paint, SMART repair or preventative maintenance requirements
Keeping customers updated throughout the repair process
Ensuring records, estimates and job information are accurate and up to date
About You
We're looking for someone with:
Previous experience within an automotive dealership, fleet, leasing, bodyshop or vehicle repair environment
Hands-on experience using 1link, Keyloop or Dragon 2000 – this is essential
A good understanding of vehicle repair processes, whether mechanical, bodywork, paint or SMART repair
Excellent organisational skills and the ability to manage multiple vehicles and deadlines
Strong attention to detail, particularly around estimates, costs and data
Good communication skills and confidence dealing with customers
A commercial mindset and the ability to identify additional work where appropriate
The ability to remain organised and professional in a busy, fast-paced workshop environment
What's on Offer
Salary from £28,000 per year
Permanent position
Free on-site parking
Opportunity to work with major fleet accounts and established automotive partners
Training and development within a growing automotive operation
Supportive team environment
If your application is successful you will receive a call from Swift Temps NW - Deeside Branch on .