Procurement Excellence Lead - System Innovation

Responsibilities

• Define and own the procurement systems roadmap, aligned to procurement and enterprise strategy.
• Identify opportunities to innovate and modernise procurement through digital solutions, automation, and advanced analytics.
• Drive continuous improvement of procurement platforms, ensuring they evolve with business needs.
• Evaluate emerging technologies and tools (e.g., AI, analytics, workflow automation) to enhance procurement performance.
• Lead or support end‑to‑end implementation of procurement systems (e.g., P2P, sourcing, contract lifecycle management, SRM).
• Act as the business process owner for procurement systems, ensuring alignment with standardised ways of working.
• Ensure systems are designed for simplicity, scalability, compliance, and high adoption.
• Manage system configuration, enhancements, upgrades, and release planning.
• Drive strong user adoption through intuitive design, training, and change management.
• Design user‑centric workflows that improve efficiency and stakeholder experience.
• Develop training materials, playbooks, and self‑service guidance to support system usage.
• Act as the escalation point for system‑related issues impacting procurement operations.
• Ensure procurement systems deliver high‑quality, actionable data.
• Enable reporting and analytics to support decision‑making, performance management, and value tracking.
• Partner with Finance and Data teams to align procurement data with enterprise reporting standards.
• Measure and communicate the value delivered through systems innovation.
• Establish governance for procurement systems, including data standards, access controls, and change management.
• Ensure compliance with internal policies, audit requirements, and external regulations.
• Manage relationships with system vendors and implementation partners.

• Bachelor's degree in business, Supply Chain Management, Procurement, or related discipline is required.
• Postgraduate qualifications or certifications in procurement operations, governance, or process improvement (e.g., Lean Six Sigma) are desirable.

• Minimum 8+ years of experience in procurement operations, shared services, or governance roles.
• Proven success in managing procurement execution teams and driving operational performance.
• Strong background in compliance, process improvement, and stakeholder engagement.
• Experience working with cross‑functional teams and shared service environments.

• Strategic thinking:
  Strong strategic mindset to align procurement operations with organisational objectives and drive continuous improvement.
• Compliance knowledge:
  In‑depth understanding of procurement policies, procedures, and regulatory requirements to ensure adherence.
• Problem‑solving abilities:
  Strong problem‑solving skills to address operational challenges and implement effective solutions.
• Adaptability:
  Ability to work globally and manage issues and queries as they arise.

Ability to work across time zones and manage global stakeholder relationships.

Equal Opportunity Employer. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please contact HR.