Business Support

Assets Business Support - 2 Year Fixed Term Contract

Bank Park House, Warrington Office

Torus Landlord

Full time

Fixed Term (6M+)

Do you have strong organisational skills, a commitment to delivering high quality services, and the ability to provide great customer support? We’re looking for an Assets Planning Support colleague to join our team on a 2-year fixed term contract and play a key role in supporting the delivery of first-class asset management and property services across our communities.

This role operates on a hybrid working pattern (2 days in the office and 3 days from home). The successful candidate will predominantly be based across our St Helens and Warrington offices, in line with business needs.

• Provide a professional and efficient business support service to a multi-disciplinary technical team across repairs, maintenance, compliance and investment activities
• Support the delivery of building surveys, inspections, works planning and data management
• Monitor the progress of tasks and proactively ensure services are delivered right first time for our customers
• Collect, update and maintain accurate data across asset management, housing and financial systems
• Maintain clear audit trails and ensure all work meets required standards and compliance requirements
• Work collaboratively with colleagues and stakeholders to deliver a seamless, customer focused service
• Support the development and improvement of processes and systems to drive efficiency and innovation
• Contribute to the delivery of operational plans and performance targets, ensuring value for money is achieved
• Build strong relationships with internal and external stakeholders, based on trust and mutual respect
• Ensure compliance with policies, procedures, legislation and risk management frameworks
• Promote a positive team culture, taking ownership of your work and supporting colleagues when needed
• Contribute to continuous improvement, innovation and change within the service
• Uphold high standards of health & safety, equality and customer care

• Experience working in a business support role, ideally within a property, housing or technical environment
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Excellent attention to detail and ability to maintain accurate records and data systems
• Good understanding of property maintenance, compliance or construction environments (desirable)
• Strong IT skills including Microsoft Office and digital systems
• A proactive, flexible approach and ability to adapt to change
• Excellent communication and interpersonal skills, with the ability to build effective working relationships
• A positive, team focused attitude with a commitment to continuous improvement
• Awareness of health and safety and compliance requirements within a technical environment (desirable)

• Candidates will be invited to attend an interview, which will include a competency based discussion exploring relevant experience, knowledge and customer focused behaviours. Interviews will take place at our St Helens office on Thursday 16th July 2026.

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• Qualification certificate check (where applicable)
• Two satisfactory references
• DBS check (if applicable)
• Completion of all new starter documentation including signed terms and conditions

• Generous Annual Leave:
  Begin with 25 days plus bank holidays, increasing by one day each year up to 30 days after five years.
• Family Support:
  Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility:
  Take advantage of our holiday purchase scheme and Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport:
  Explore our lease car scheme and employee discounts on various…