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Senior QA & Risk Analyst - Customer Experience
Job in
Warrington, Cheshire, MK46, England, UK
Listed on 2026-07-25
Listing for:
Description This
Full Time
position Listed on 2026-07-25
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Nationwide is seeking a Senior Quality Assurance Analyst to oversee complaints analysis, quality metrics and customer outcomes within Business Banking Operations. The role demands leading investigations, providing expert challenge and driving improvements across governance frameworks.
Based at either our Glasgow or Edinburgh office with a hybrid model, you will partner with operational leaders, support end-to-end customer journeys and ensure strong controls while maintaining regulatory
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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