Head of Order to Delivery

Birchwood, Warrington | Hybrid Working

c £60,000 - £75,000 DOE + Bonus + Car/ Allowance

At Haier Europe, home to Candy, Hoover and Haier, we're looking for a Head of Order to Delivery to lead our UK & Ireland order-to-delivery function. This is an opportunity to shape the customer journey, support a talented team, and work across the business to deliver excellent service and continuous improvement.

• Leading and developing the Order to Delivery team.
• Working collaboratively with Supply Chain, Demand Planning, Commercial and Finance teams.
• Driving improvements in customer experience, operational performance and efficiency.
• Supporting digitalisation, systems enhancements and SAP developments.
• Using data and insight to identify opportunities and inform decision-making.
• Creating an inclusive environment where people can grow, contribute and succeed.

• Experience leading teams within Order to Delivery, Customer Operations, Supply Chain, Logistics or Order Management.
• A collaborative leadership approach and a passion for developing others.
• Experience improving processes, performance and customer outcomes.
• Strong stakeholder management and communication skills.
• ERP experience, ideally SAP.
• A data-driven approach and the ability to turn insight into action.

• Build Trust by sharing ideas, keeping commitments and challenging respectfully.
• Zero Distance by listening actively, thinking like the customer and being inclusive.
• Entrepreneurship by focusing on results and making positive change happen.
• Agility by learning, adapting and embracing new opportunities.
• Ecosystem by working across teams, staying curious and supporting change.

You'll join a business with the strength of global brands, the freedom to make an impact, and the opportunity to help shape how we deliver for our customers and colleagues.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent.

We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.