Commercial Support Administrator

What we offer:

#INDMP

Everything must recycle. It’s what we stand for.

Together we turn today’s materials into tomorrow’s possibilities. Today’s old into tomorrow’s new. Used to useful. Waste into something worthwhile. You could be at the centre of change that will be felt for generations to come, keeping valuable resources in circulation and helping to make circular materials the standard for global industry.

Work this important deserves proper pay and proper benefits.

• Competitive pay rates and a bonus scheme
• 25 days annual leave plus option to buy or sell
• Enhanced maternity and paternity leave
• Employee support - including life assurance and critical illness pay
• Wellbeing scheme - giving colleagues and dependents unlimited access to GPs and counselling, and cash back on health and wellbeing
• 24/7 anonymous health and wellbeing advice
• Financial support - including affordable loans, savings plans, advanced earned pay and education
• Money off shopping, utilities, entertainment and more
• Cycle 2 work scheme
• Get stuck in but never get stuck – ongoing training and development plans tailored to how you want to progress

Applying to a new job is a big decision – even when the company you’re applying to has been voted a Great Place to Work for four years running and one of the UK’s Best Workplaces in Manufacturing, Production and Transportation.

We’re looking for a proactive and detail-oriented Commercial Support Administrator to join our Customer Experience team. In this role, you’ll provide essential support to the wider Commercial function, ensuring pricing, contracts, supplier information, customer records, and financial processes are accurate, compliant, and up to date.

This is a fantastic opportunity for someone who enjoys administration, building relationships, and supporting commercial activities that help drive business growth.

• Supporting customer onboarding and providing excellent service to customers and suppliers.
• Maintaining CRM records, contracts, pricing information, and commercial systems.
• Monitoring purchase tickets and ensuring pricing and contract data remains accurate.
• Processing payments, self-bills, and trader invoices accurately and on time.
• Supporting the Commercial Buying team with supplier and customer interactions.
• Managing supplier enquiries, pricing confirmations, and coordinating collections and deliveries.
• Carrying out regular data checks and resolving discrepancies quickly.
• Identifying opportunities to support increased volumes, material supply, and commercial growth.
• Managing emails, workload trackers, and general administrative activities to keep processes running smoothly.

Your work will help ensure reliable commercial information, strong supplier relationships, and efficient day-to-day operations.

• Previous experience in an administrative or commercial support role.
• Strong attention to detail and commitment to accuracy.
• Confident using Microsoft Office, particularly Excel.
• Experience using CRM systems and databases.
• Excellent communication and relationship-building skills.
• Well organised and able to prioritise tasks in a fast-paced environment.
• Commercially aware, proactive, and solutions-focused.
• A team player who takes ownership and enjoys supporting others.

The products we’ll all need tomorrow depend on us making the most of today’s end-of-life metals, plastics and other materials.

Take a car at the end of its life - most people just see a…car at the end of its life.

We see steel, aluminium, copper, plastics, rubber, glass, parts, fluids, costs, risks, markets and – most importantly - possibilities.

Now, multiply that by thousands of cars – we recover, reuse and recycle all those valuable materials and put them back to work as…