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Hybrid Customer Insight Lead: Shape Strategy & Outcomes

Job in Warrington, Cheshire, MK46, England, UK
Listing for: United Utilities
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 100000 GBP Yearly GBP 70000.00 100000.00 YEAR

Job Description & How to Apply Below

United Utilities is seeking a Customer Insight Lead to shape and deliver its customer research and insight programme, ensuring the voice of the customer sits at the heart of strategic decision-making across the business.

You will lead large-scale insight initiatives that influence customer experience, service delivery, regulatory submissions and major investments. The role requires working with senior leaders, regulators and external partners in a fast-paced environment.

The Hybrid Customer Insight Lead:
Shape Strategy & Outcomes role at United Utilities is now open for applications in Warrington, England, United Kingdom.

This opportunity is for the Hybrid Customer Insight Lead:
Shape Strategy & Outcomes role at United Utilities.

We are seeking a motivated Hybrid Customer Insight Lead:
Shape Strategy & Outcomes to join United Utilities in Warrington, England, United Kingdom.

Consider building your career as a Hybrid Customer Insight Lead:
Shape Strategy & Outcomes at United Utilities.

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