Customer Support Coordinator

Customer Support Coordinator Warrington up to £30,000 DOE.

We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment.

Key Responsibilities

* Create and amend pricing offers within SAP

* Investigate and resolve invoice queries

* Process credit requests and SAP credits

* Support monthly team targets and task completion

* Respond to pricing queries from customers and internal teams

* Process and maintain customer account requests

* Maintain communication regarding customer accounts

* Complete customer pricing and product spreadsheets

* Handle incoming customer calls and enquiries

* Manage monthly pricing renewals in SAP

* Liaise with suppliers regarding pricing updates

* Order products and maintain PO records

* Provide reports and pricing information to managers

* Request proof of delivery documents for customers

Experience/Skills required

* Previous experience in customer support, coordination, or administration

* SAP experience desirable

* Strong communication and organisational skills

* Excellent attention to detail

* Confident using Microsoft Office, particularly Excel

* Able to work effectively in a team environment

For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you