Customer Service Coordinator

The Role:

Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva,demonstrating our values and work principles.

You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer.

The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them.

Our Customer Solutions Centre Advisors identify opportunitiestopromote customer satisfaction and help embed customer focusedcultureboth in our customer contact centre in Warrington and around our 25 UK sites.

No two customers are the same and our focus ongettingpeopleback to normalis at the heart of what we do.

Opportunities and progression available for those displaying the right capabilities and behaviours.