Customer Service​/Order Processor

Your new company
My client, a global organisation that delays with manufacturing, is seeking a professional customer service / order processor to join their small team on a permanent basis.
Working from an office in the heart of Warrington, you will be joining a friendly and supportive team who pride themselves on the service that they give to both internal and external customers.

Your new role
The position is offered full time, Monday to Friday, and working fully from the office.
You will be reporting directly to the Managing Director and have responsibility for managing the full customer cycle.
Some of your duties will include but not limited to
Processing customer orders
Maintaining communication by phone, email and other means
Working collaboratively with internal teams to meet customer needs
Managing customer backlogs and delays
Supporting sales generation, and contributing to lead generation efforts

Offering updates and reports on the status of customer orders

Promptly responding to customer enquiries, providing product information, and preparing accurate quotes within specified time frames
Collaborating closely with colleagues in Field Sales, Product Management, and other departments to meet customer needs and achieve shared goals

What you'll need to succeed

Proven history in an office-based customer service / order processing position
Strong communication skills both written and verbal
Personable and friendly demeanour
Proficient in Microsoft Office packages
Exceptional eye for details and the ability to pick things up quickly

What you'll get in return
Competitive salary at between £27,000 and £30,000 per annum
Great location
Free parking
Friendly and supportive team

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.