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Service Desk Coordinator - SLA & KPI Driven
Job in
Warrington, Cheshire, MK46, England, UK
Listed on 2026-07-10
Listing for:
United Infrastructure Connected
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
United Infrastructure Connected is seeking a Helpdesk Coordinator to manage incoming service requests, coordinate work orders and support delivery teams to meet SLAs and KPIs. The role requires strong organisational and communication skills to log tasks accurately and progress them through the appropriate channels.
You will work with operational delivery teams to ensure efficient service delivery and maintain high standards of customer service, with awareness of policy, procedures and health and
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