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Complaints Investigator – Hybrid; Customer Outcomes

Job in Warrington, Cheshire, MK46, England, UK
Listing for: Go Car Credit Limited
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Complaints Investigator – Hybrid (Customer Outcomes)

Go Car Credit Limited is seeking a dedicated Complaints Handler to investigate and resolve customer complaints across the end-to-end journey. You will take ownership from acknowledgement to final resolution, gathering evidence and delivering fair, well-reasoned responses.

Based at our Warrington or Portsmouth offices with hybrid working, the role requires strong communication, investigative and organisational skills to identify trends and drive improvements while upholding regulatory standards.

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