Desk Controller

Hire Desk Controller - Warrington | £28,000-£30,000 + clear progression

Are you experienced in plant hire, cranes, lifting or powered access and ready for your next step? We're looking for a Hire Desk Controller to join a growing operation in Warrington, where you'll play a key role in delivering excellent customer service and keeping hire operations running smoothly.

This is a great opportunity to join a business that's continuing to expand, with plenty of support to help you develop your career.

• £28,000-£30,000 salary
• Ongoing training and development
• Clear progression opportunities as the company grows
• 22 days' holiday + bank holidays
• Holiday entitlement increases with time served
• Varied role with plenty of customer interaction

As a Hire Desk Controller, you'll manage customer enquiries, bookings and equipment availability while coordinating deliveries and collections.

• Handle hire enquiries and understand customer equipment requirements
• Process bookings, quotations and hire documentation accurately
• Check equipment availability and allocate plant
• Coordinate deliveries and collections with drivers and depot teams
• Keep customers updated throughout the hire process
• Liaise with suppliers and internal teams to resolve issues
• Maintain accurate hire system records
• Build strong relationships with new and existing customers

We're looking for someone with relevant industry experience who enjoys working with customers and thrives in a busy environment.

• Experience in cranes, lifting, powered access or plant hire
• Previous experience as a hire controller or similar
• Strong communication and organisational skills
• Excellent attention to detail and customer service
• Confident working under pressure
• Good IT skills and ability to use hire management systems

Job Number │ 48922 / INDPLANT

Location │ Warrington

Role │ Hire Desk Controller