Technical Services Manager

Warrington

We’re looking for a Refrigeration Technical Services Manager to take ownership of technical excellence across a growing, dynamic organisation.

This is a high-profile, influential role where you’ll act as the go‑to expert for refrigeration systems—supporting projects, driving innovation, and shaping best practice across operations, engineering, and customer delivery.

Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting‑edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast‑paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long‑term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.

• Be the lead authority on refrigeration systems and applications
• Support engineers, operations, and project teams with expert technical guidance
• Drive standards, processes, and continuous improvement
• Introduce new technologies, equipment, and solutions

• Support projects from concept through to completion
• Conduct site surveys and contribute to solution development
• Assist with installation, commissioning, and handover phases
• Act as escalation point for complex faults
• Help identify recurring issues and implement improvements
• Mentor and develop engineering teams
• Build strong relationships with manufacturers, suppliers, and key customers
• Provide technical expertise in customer meetings and business development
• Manage supplier technical interactions, warranties, and innovation opportunities

• Experience in the refrigeration industry (commercial essential)
• Strong technical knowledge of commercial & integral refrigeration systems
• Proven experience supporting projects, installations, and service teams
• F‑Gas certified + full UK driving licence
• Strong fault‑finding, diagnostic, and problem‑solving skills
• Excellent communication and stakeholder management ability

• 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme.
• Continued learning & development supporting your career progression.

• We are customer centric
  . That means we provide excellent and agile service, which is right first time, every time.
• We are trusted partners. That means our customers trust us to work with them to solve complex engineering problems with precision.
• We are innovators. That means we use our expertise to grow our business, constantly looking for opportunity to innovate and improve.
• We are one team. We aim to grow talent by fostering pride and passion in the business, developing our people through education and having fun.

Ready to join our team? Click apply now and submit your CV on our careers page.

We look forward to hearing from you!

Cross Rental Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.