Event Host and Marshal- Group Session

The Role

We are recruiting for a customer-facing, split role position that we refer to as a Host/Marshal. The split role is highly critical to us as you are the friendly face of our brand and the person our drivers will look to for support.

• Greeting and registering drivers
• Conducting group briefings
• Commentating on races and waving the flag
• Giving tips on how to race faster and better
• Re-fuelling customers with food and drink from the snack bar
• Meeting team sales targets
• Upselling merchandise, offers, events and memberships
• Being on hand to ensure their events are hassle‑free
• Contributing to maintaining and exceeding sales and mystery visit targets

• Checking karts comply with our strict health and safety guidelines at the start of a shift
• Test‑driving karts for mechanics
• Helping customers into karts and with their race suits and helmets
• Checking the grid before the start of a race
• Being on hand to marshal the events
• Waving the flags to keep customers safe
• Helping those that spin off back into the action

• Friendly and approachable
• Customers first mindset
• Positive and proactive attitude
• Great eye for detail
• Excellent communication skills
• Team players

Shifts are available from Monday to Sunday, including weekends and evenings, on a 4, 12, 20 or 30 hour per week contract. Flexibility is vital for this role. Weekend and evening work is essential.