Head of Medical Operations

Gibb Medical & Rescue, Headquartered in the UK with offices in the Netherlands, Germany and the USA are leaders in the provision of high-quality pre-hospital and in-hospital care training, clinical governance, medical equipment and medical staffing. Founded in 2005, our mission is to enhance the standards of immediate medical care through comprehensive training programs, cutting‑edge resources, and expert‑led clinical governance.

At Gibb Medical & Rescue, we are committed to empowering first responders, healthcare professionals, and organisations across various sectors with the skills and knowledge needed to provide effective medical intervention in critical situations.

Our team of highly experienced clinicians are dedicated to delivering evidence‑based, high‑quality care tailored to the unique needs of each client. We pride ourselves on our ability to adapt and innovate, ensuring that our services remain at the forefront of best practice in medical and trauma care. With a focus on quality, reliability, and excellence, Gibb Medical & Rescue has established itself as a trusted partner for organisations seeking to enhance their emergency preparedness and response capabilities.

Our commitment to improving outcomes for individuals in critical situations drives us to continually expand our reach and impact.

Gibb medical & rescue is a division of the Gibb Group who is the industry’s leading provider of PPE and MRO products and services as well as one of the energy sector’s most experienced, qualified suppliers. Available globally, our extensive product range is backed by in‑house expertise that adds value and ensures our clients’ offshore teams and assets are protected at all times.

Our aim is to be a global leader in the provision of high‑quality medical and rescue services. The head of medical operations will be responsible for the development and management of the medical operations service across the globe. Jointly accountable to the Director and Medical Director they will have devolved responsibility for the strategic leadership, operational management, quality improvement and quality assurance of the service.

Please note this position is available in the UK and Germany.

• Leadership
  :
  Provide both strategic and operational leadership to the medical operations team, ensuring alignment with organisational goals and driving performance excellence.
• Recruitment
  :
  Oversee the recruitment, onboarding, and mentorship of team members, fostering a culture of growth and high performance.
• Team development
  :
  Ensure the implementation of annual appraisals and the development of personalised growth plans for all team members to support continuous professional development.
• Feedback
  :
  Deliver regular, constructive feedback and conduct performance evaluations to guide team members towards achieving both individual and department‑wide objectives.
• Budget
  :
  Manage the department budget, ensuring efficient allocation of resources and alignment with financial targets.
• Health & Safety
  :
  Develop and implement a health & safety strategy across the department.

• Quality Improvement
  :
  Identify opportunities for improvement, develop, implement and review solutions to ensure a continuous cycle of quality improvement is embedded within the department.
• Regulatory Compliance Monitoring
  :
  Remain current with global regulatory requirements and guidelines including CQC, MHRA, FPHC, UK/EURC, ISO, GWO, HSE and other relevant agencies. Ensure company services, products and processes meet the necessary standards.
• Audit & Inspection Management
  :
  Conduct internal audits and assist in external audits to ensure compliance with regulatory standards. Prepare for regulatory inspections and act as the primary liaison during these visits.
• Risk Assessment & Mitigation
  :
  Identify potential compliance risks and implement corrective actions to mitigate these risks. Ensure clinical incidents and clinical risks are investigated thoroughly with lessons learnt or mitigations implemented effectively.
• Training & Guidance
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  Provide ongoing training and guidance to internal teams on regulatory requirements, compliance…