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Business Systems Support Analyst
Job in
Warrington, Cheshire, MK46, England, UK
Listed on 2026-02-25
Listing for:
Pearson Carter
Full Time
position Listed on 2026-02-25
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
IT Support Engineer (Tier
2) – Microsoft Dynamics 365
We’re looking for a proactive Tier 2 IT Support Engineer with experience in Microsoft Dynamics 365, eager to grow into backend support for M365, Power BI, EDI, Genesys, Softphones, and Networking. This role offers the chance to handle complex technical issues, support end users, and be part of a team driving smooth business system operations.
Location: Warrington (Hybrid)
Salary: Up to £45,000
- Provide Tier 2 support for D365 users and general IT systems.
- Troubleshoot desktops, laptops, printers, mobile devices, and M365 applications.
- Maintain accurate service records and elevate complex issues when needed.
- Support system reliability, automation, and integration initiatives.
- Assist and train end-users across business systems.
- Tier 2 IT support experience.
- Working knowledge of Microsoft Dynamics 365 (CE, F&O, Sales, Customer Service).
- Strong understanding of Windows environments and Microsoft 365 apps.
- Excellent communication skills and a problem‑solving mindset.
- Curiosity and eagerness to learn modern cloud technologies.
This is a fantastic opportunity to build your career in IT support while gaining exposure to modern enterprise systems.
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